FAQ

General

Is this course right for me? 

Ask yourself – what will bring more joy to your life? Do you:

  • Want to engage in more meaningful day-to-day work?
  • Want to be a professional organizer?
  • Want to have control over who you work with, when and for how much?
  • Feel drawn to joining a group of people who are passionate about Marie Kondo and her teachings?



The ultimate goal is to live a life that sparks joy.

 No matter your age, race, gender, nationality, or identity, your curiosity and passion for helping others is central to what makes a good certified KonMari Consultant. Possessing a combination of empathy and compassion for others is an asset in this career. The KonMari Method is deep and takes time to master — and the self-discovery and confidence that come with identifying your personal magic is worth every step. If you’re reading this, chances are you have what it takes!



How do I get certified after the course? 

Visit our admission page here to learn more about the steps to certification.



Can I start making money right away?

Yes! As soon as you successfully complete the course, you’ll begin your work with practice clients. You may choose to charge for these services and you are permitted to do so as a benefit of your provisional membership as a Consultant-in-Training! 



What are the benefits of becoming a member of the KonMari Consultant Program?

Membership matters.

Certification equals excellence – and your annual membership and licensing fee (currently $500 USD) provides you with uninterrupted essential benefits: 

CREDIBILITY

Your membership as a KonMari Consultant grants you the license to conduct in-home tidying services using the trademarked and world-renowned Method created by the most recognizable name in the world of organizing: Marie Kondo. This gives your business instant credibility – and you can assure clients that as a KonMari Consultant, you are uniquely qualified to help them using a Method that has helped millions of people around the world Choose Joy.

MARKETING AND VISIBILITY

Access to exclusive marketing assets to promote your business and listing in our directory. Opportunities to be featured in KonMari’s marketing efforts (i.e. social media, blogs, email, advertising, giveaways, and website content) and brand partnerships. 

ONGOING LEARNING OPPORTUNITIES

Educational and professional growth opportunities with KonMari Media Inc. Keep learning and growing at every opportunity. 

ACCESS TO EXCLUSIVE EVENTS WITH MARIE KONDO

KonMari Consultants have opportunities to hear from Marie Kondo in live virtual and in-person events offered throughout the year. 

COMMUNITY & SUPPORT NETWORK

You are joining hundreds of KonMari Consultants, helping each other grow and learn, so you are never alone!



For a comprehensive list of benefits that open up with each advancement in your journey to certification, visit here.



Will Marie be attending the course?

Yes! Marie will be providing a special address and Q&A session live during this course. You will also have a chance to get your photo taken with her.

 

What can I do with this certification?

This course is a required step in becoming officially certified as a KonMari Consultant for in-home or virtual tidying using the KonMari Method®.

 

What happens after I attend the course? Am I certified immediately?

After you attend a course – virtual or in-person – you will continue on to the next steps of the certification process. You will be required to work with two clients and submit practice tidying reports for evaluation. Upon passing the evaluation, you will then be invited to take an online exam testing knowledge of the KonMari philosophy and tidying approach.



After you successfully pass the exam, there will be a brief onboarding interview with a KonMari team member. Once you complete the interview, you will receive a contract, trademark guidelines and an invoice for your membership fee (currently $500 USD) to be certified as a KonMari Consultant.



After attending the course, you are strongly advised to move forward with the next steps of the certification process within six (6) months. This means confirming at least one practice client and conducting at least one session.



You will be able to conduct business using the KonMari Method without certification for one year after you complete the course. After that, if you are still not certified, you will need to purchase the Workshop Bundle/Refresher Course to continue conducting business as a Consultant-in-Training. Please take this timeline into consideration when registering for a course.



If you have any questions regarding the certification journey, please email us at kcsupport@konmari.com.



Will I be able to conduct virtual sessions with my clients?

Yes, you will be able to conduct virtual or in-person sessions with your practice clients and your clients after you become certified.

 

 

Attending In-Person

Are hotel accommodations included with registration?

Accommodation is not included in the course registration fee. Book early and take advantage of favorable and flexible rates negotiated by the Home, Life & You Show!

A list of available hotels with favorable booking rates will be posted as the event date approaches and will also be on the Home Life & You website!

 

Are meals included with the course fee?

Light refreshments will be provided in the morning of October 16, 17 and 18, and in the afternoon of October 17.

You will be responsible for your meals over the dates of the course. There are lots of options in the ExCeL London you can enjoy; we will provide a lunch break on October 16 for you to explore and get lunch. You'll finish the day on October 17 and October 18 around lunchtime, so you can grab a bite before exploring the space at the Home Life & You Show.

 

For more information on what is included in the course fee, visit here. 

 

Can I attend just one day of the course?

You must attend each day of the course from beginning to end to receive your certificate of attendance and to advance your certification process. Please arrange your travel accordingly.

 

I can't attend this session. Will you offer more sessions in-person or virtually?

We offer a limited number of courses each year and will not host an in-person course in the same location more than once in the same year. In other words, if you would like to attend an in-person course in this location, we recommend registering now! This will most likely be the only in-person course in London for at least one year.

For more information on upcoming courses (virtual and in-person) please sign up for our KonMari Consultant Newsletter.

 

Can I book my flight and accommodation now?

We recommend you to wait until you have registered and have completed the verification steps before booking any travel or accommodations unless they are fully refundable. KonMari Media Inc. will not be responsible for change or cancellation fees for your travel and accommodation.

Verification Requirements

What photos do I need to submit once I have tidied my home? How do I submit them?

Once you have registered for the course, you will receive additional instructions for submitting your verification requirements. A KonMari team member will be in touch with you regarding the submission deadline for your verification requirements. The requirements must be submitted prior to the course start date (unless you have made alternate arrangements with a KonMari team member).

 

How long does the verification process take after I submit the photos?

You will be contacted by a KonMari team member within five business days after you submit your verification photos.

 

What happens if I can't complete the admission requirements by the deadline?

If you anticipate challenges completing the requirements by the deadline, please reach out to us by email as soon as possible. Completing these items prior to your attendance of the course is a crucial step in your journey to become a certified KonMari Consultant. If you do not reach out to us and do not complete the requirements, your registration may be canceled and your fee refunded according to our cancellation and refund policy.

 

Payments and Policies

Do you offer any payment plans or scholarships?

We are excited to offer partial payments as a payment option at checkout! Pay as low as $500 USD up front to reserve your spot in the course, then pay the remainder by the date of registration closing.

 

To pay in full, complete the following steps:



  • Click “Register Now”  and complete your registration up to the payment page. 
  • Select your preferred payment method (credit card or PayPal).
  • Select “Full Payment.”
  • Enter your payment information and click “Submit.”
  • Congratulations! You have reserved your spot in the course.



To pay in installments, follow these steps:

  • Click “Register Now” and complete your registration up to the payment page. 
  • Select your preferred payment method (credit card or PayPal).
  • Select “Partial Payment.”
  • Enter the amount you would like to pay right away (minimum amount due is $500 USD). 
  • Enter your payment information and click “Submit.”
  • To pay the remaining balance for your admission:
    • Click “Already registered?” underneath the “Register Now” button. 
    • Enter your email and confirmation number.
    • Click “Submit Payment” on your confirmation page. 
    • Remit the full remaining payment amount or pay an additional installment using the same steps as above.

 

You may receive a reminder email one week prior to your final payment due date. However, it is ultimately up to you to log in and remit your payment in full. Failure to pay in full by the registration deadline will be considered a cancellation. Any installment payments made prior to cancellation are subject to the cancellation and refund policy outlined below, considered effective from the date of first payment.

 

At this time we are not able to offer scholarships.

 

Do I have to pay by credit card?

We accept payment by credit card or via PayPal.

We are excited to offer PayPal as a payment option at checkout!  Qualifying participants will now have the option to use PayPal Credit to pay for the course over time.  In order to use PayPal Credit, you must first have a PayPal account.  To learn more about PayPal Credit and the option to pay over time, please visit PayPal Credit FAQs page here.  Please note that this payment option will be between you and PayPal; therefore, any questions related to this payment option must go through PayPal Support. 

 

What is your cancellation and refund policy?

Cancellations within seven days of purchase will receive a full refund, except in the following cases:

  • Cancellations more than four weeks prior the first day of the course will incur a 20% return processing fee.
  • Cancellations one to four weeks prior to the first day of the course will incur a 50% return processing fee.
  • Cancellations made one week or less prior to the first day of the course cannot be refunded.

Transfer Policy

Depending on availability of seats in another course with open registration, we will consider your transfer request.

  • Transfer requests made one week or less prior to the first day of the course cannot be transferred.
  • Exceptions may apply. In the case an exception is made, a transfer processing fee may be applied.
  • If you cancel after you are transferred, the cancellation policy will be applied based on the date of your original course and registration.

To initiate the cancellation, refund or transfer process, please email us at kcevent@konmari.com.