FAQ

General

Will Marie be attending the course?

Marie is unable to attend the courses or business workshops. However, the courses have been designed with her input and are based on her trademarked KonMari Method® of tidying.

What can I do with this certification?

This course is a required step in becoming officially certified as a KonMari Consultant for in-home or virtual tidying using the KonMari Method®.

Can I attend just part of the course?

You must attend the entire course, on all three days, to receive your certificate of attendance and to advance your certification process. We will be tracking attendance – please arrange your schedule accordingly.

What happens after I attend the course? Am I certified immediately?

After you attend a course – virtual or in-person – you will continue on to the next steps of the certification process. You will be required to work with two clients and submit practice tidying reports for evaluation. Upon passing the evaluation, you will then be invited to take an online exam testing knowledge of the KonMari philosophy and tidying approach.

After you successfully pass the exam, there will be a brief onboarding interview with a KonMari team member. Once you complete the interview, you will receive a contract, trademark guidelines and an invoice for an activation fee (currently $500 USD) to be certified as a KonMari Consultant.

After attending the course, you are strongly advised to move forward with the next steps of the certification process within six (6) months. This means confirming at least one practice client and conducting at least one session.

You will be able to conduct business using the KonMari Method without certification for one year after you complete the course. After that, if you are still not certified, you will need to purchase the Workshop Bundle/Refresher Course to continue conducting business as a Consultant-in-Training.  Please take this timeline into consideration when registering for a course.

If you have any questions regarding the certification journey, please email us at kcsupport@konmari.com. 

Will I be able to conduct virtual sessions with my clients?

Yes, you will be able to conduct virtual or in-person sessions with your practice clients and your clients after you become certified.

Technical

What are the technical requirements to attend this virtual course?

Our virtual courses are offered via Zoom. For more information on how to join a Zoom virtual course – including technical requirements for joining – please see here. We will send additional information and a link to join prior to the course date.

You will be interacting with other participants, so please plan to join from a device that will allow you to speak and listen. If at all possible, please plan to join using video via your webcam!

What happens if I have technical difficulties during the course and cannot attend?

If you cannot attend the course due to unforeseen technical difficulties on the day of the event, please email us at kcevent@konmari.com at that time.

Can I view this as a recording, or will I receive recordings after the event finishes?

As we emphasize the importance of interaction in this virtual event, you must attend the entire course, on all three days, to receive your certificate of attendance and to advance your certification process.

After the event finishes, you will be sent a link to view the recording for your personal review. The link will remain active for 30 days after we send it.

Verification Requirements

What photos do I need to submit once I have tidied my home? How do I submit them?

Once you have registered for the course, you will receive additional instructions for submitting your verification requirements. A KonMari team member will be in touch with you regarding the submission deadline for your verification requirements. The requirements must be submitted prior to the course start date (unless you have made alternate arrangements with a KonMari team member).

How long does the verification process take after I submit the photos?

You will be contacted by a KonMari team member within five business days after you submit your verification photos.

What happens if I can't complete the admission requirements by the deadline?

If you anticipate challenges completing the requirements by the deadline, please reach out to us by email as soon as possible. Completing these items prior to your attendance of the course is a crucial step in your journey to become a certified KonMari Consultant. If you do not reach out to us and do not complete the requirements, your registration may be canceled and your fee refunded according to our cancellation and refund policy.

Payments and Policies

Do you offer any payment plans or scholarships?

We are considering payment options in the future, but at this time, the course fee must be paid in full at registration.

Starting in 2023, we are excited to offer PayPal as a payment option at checkout!  Qualifying participants will now have the option to use PayPal Credit to pay for the course over time.  In order to use PayPal Credit, you must first have a PayPal account.  To learn more about PayPal Credit and the option to pay over time, please visit PayPal Credit FAQs page here.  Please note that this payment option will be between you and PayPal; therefore, any questions related to this payment option must go through PayPal Support. 

What is your cancellation and refund policy?

Cancellations within seven days of purchase will receive a full refund, except in the following cases:

• Cancellations more than four weeks prior the first day of the course will incur a 20% return processing fee.
• Cancellations one to four weeks prior to the first day of the course will incur a 50% return processing fee.
• Cancellations made one week or less prior to the first day of the course cannot be refunded.

Transfer Policy

Depending on availability of seats in another course with open registration, we will consider your transfer request.

• Transfer requests made one week or less prior to the first day of the course cannot be transferred.
• Exceptions may apply. In the case an exception is made, a transfer processing fee may be applied.
• If you cancel after you are transferred, the cancellation policy will be applied based on the date of your original course and registration.

To initiate the cancellation, refund or transfer process, please email us at kcevent@konmari.com.